SHIPPING AND DELIVERY

When you checkout, you can choose whether you want your purchases delivered directly to your home or you can choose to pick up your purchases in store.

FREE LOCAL DELIVERY

Terms and conditions

  • Applicable on orders over $250 (Before all applicable taxes. Certain conditions may apply).
  • The delivery will be made to the interior entrance of the customer's residence
  • Free shipping is available in Greater Montreal. For postal codes beyond this radius, additional charges may apply.
  • Chévous reserves the right to make any necessary changes to this promotion without prior notice.

You must be present at the time of delivery and present:

  • A photo ID.
  • The credit card used for the transaction.
  • A signature will be required upon delivery.

FREE SHIPS ACROSS CANADA

Terms and conditions

For our customers across Canada, we offer a mail-in delivery option. This option is perfect for standard size items. Whether you're across the country or just around the corner, we'll make sure your order arrives safely and quickly at your doorstep. Please note that delivery charges may apply, depending on your location.

We would like to point out that unfortunately we cannot offer delivery of oversized items outside of the Greater Montreal area. However, if you are in the area, take advantage of our free local delivery service for these special items.

PICKUP IN STORE

For orders to be picked up in store, you will also be informed by Call and SMS as soon as your order is ready to be picked up. We want your shopping experience with Chévous to be simple and convenient.

Please note that transfer times from our distribution center to stores may vary. Orders can take up to 10 business days to arrive in our stores.

When you come to pick up your order in store, make sure that the vehicle you use is suitable for the safe transport of the merchandise in its original packaging. Please note that the product warranty only applies to merchandise that leaves the Chévous store in its original packaging. Our staff members are unable to transport merchandise outside of the store or load items into your vehicle.

Please note that Chévous assumes no responsibility for damage caused to the vehicle while loading the goods. We cannot be held responsible if the goods cannot be loaded into your vehicle due to their dimensions and/or weight.